Terms of Service

Last updated: May 24, 2026

By using Empace ("the app"), you agree to these terms. If you do not agree, do not use the app.

1. What Empace Is

Empace is an AI-powered running coach that connects to your Strava account to provide personalized training insights and coaching through a chat interface.

2. Account

You sign in using your Strava account. You are responsible for maintaining the security of your Strava credentials. You must be at least 16 years old to use Empace.

3. AI Coaching Disclaimer

Empace provides AI-generated coaching advice for informational purposes only. It is not a substitute for professional medical advice, diagnosis, or treatment. Always consult a qualified healthcare provider before starting or modifying a training program. You use the coaching advice at your own risk.

4. Strava Integration

Empace accesses your Strava data with your permission. You can revoke this access at any time through your Strava settings. We comply with the Strava API Agreement.

5. Subscriptions

Empace offers optional auto-renewing subscriptions (Pro and Pro Plus) that unlock additional features such as unlimited AI chat and additional activity check-ins. Subscriptions are purchased and billed through the Apple App Store or Google Play. Empace does not process or receive your payment details.

• Pricing & periods: Current pricing, plan periods (monthly or yearly), and any introductory free trial are shown in the app before you confirm a purchase. Prices may vary by country or region and may change over time; any price change will apply to your next renewal.
• Free trial: New subscribers may be offered an introductory free trial. If you do not cancel before the trial ends, the subscription converts to a paid subscription and your payment method on file with the app store is charged.
• Auto-renewal: Subscriptions automatically renew at the end of each billing period unless cancelled. You can cancel at any time from your Apple App Store or Google Play subscription settings, at least 24 hours before the end of the current period to avoid the next charge.
• Refunds: Refunds are handled by Apple or Google according to their respective policies. Empace cannot issue refunds directly for App Store or Play purchases.
• Cancellation effect: When you cancel, paid features remain available until the end of the period you have already paid for; after that you return to the free tier.
• Store terms: Your purchase is also governed by the applicable Apple Media Services Terms or Google Play Terms of Service.

6. Acceptable Use

You agree not to:

• Use the app for any unlawful purpose
• Attempt to reverse-engineer, exploit, or interfere with the app's operation
• Share your account access with others

7. Availability

We aim to keep Empace available at all times but do not guarantee uninterrupted service. We may modify, suspend, or discontinue the app at any time without notice.

8. Intellectual Property

The Empace app, its design, logo, and content are owned by us. Your activity data remains yours. AI-generated coaching responses are provided for your personal use.

9. Limitation of Liability

To the maximum extent permitted by law, Empace is provided "as is" without warranties of any kind. We are not liable for any injuries, losses, or damages arising from the use of AI coaching advice or the app.

10. Account Deletion

You can delete your account from the Profile screen in the app. You can also revoke access from Strava, which will deactivate your account on our end. Deleting your account does not automatically cancel an active App Store or Google Play subscription — cancel from your store account settings to stop future charges.

11. Changes to These Terms

We may update these terms from time to time. Continued use of the app after changes constitutes acceptance of the new terms.

12. Contact

Questions about these terms? Contact us at support@empace.app.